That should be already well described in the engine documentation. Just look at the chapter "Application Default Settings" > "Email Content Creation Process". http://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-applicationdefaults If you have any further questions, let us know.

That should be already well described in engine documentation. Just look at the chapter "Application Default Settings" > "Email Content Creation Process". http://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-applicationdefaults If you have any further questions, let us know.