Questions Tagged With logging

How to find the root cause of error 500, frequently occuring in the logs

SupportIvyTeam — Mon, 13 May 2019 07:02:36 -0400

Some of users of my wf-app seem to face an error 500 while working. The errors show a viewExpiredException as cause of the problem. Generally this points to a session timeout issue. But as the user fires several request within seconds it doesn't make much sense, that one of the requests should fail with error 500 while others can be served as expected.

Unfortunately the behaviour is not 100% reproducible on any dialog. The logs expose the problem for several users but there is no clear pattern to find out which behaviour leads to these errors. Do I have any chance to isolate the real issue behind these error 500 logs?

Troubleshoot ActiveDirectory user import to my ivy 3.9 webApp

SupportIvyTeam — Wed, 01 May 2019 03:02:29 -0400

I have to maintain a legacy workflow app still running with XpertIvy 3.9. The users of the application are synchronized from our MS Active Directory.

Recently I got reports that some users are not able to connect to the WebApp. What can I do to verify and trace the ActiveDirectory user synchronization?

Can I use GIT as Team-Provider

SupportIvyTeam — Wed, 10 May 2017 03:08:31 -0400

We're shifting our source version control system from SVN to GIT. Now I'm trying to clone ivy projects into my workspace, but it seems like there is no GIT team-provider. Only SVN is provided out of the box. Is there any way to use GIT anyways?

How can I enable webservice call SOAP request and respons logging on the eninge

SupportIvyTeam — Mon, 05 Sep 2016 15:49:05 -0400

With Axon.ivy 6.0 it is possible to see the webservice call SOAP request and response in the designer log! How can I enable this debug log on the engine/server.