Questions Tagged With logging

Create Logger with Category for Runtime Log

peters — Fri, 29 May 2020 12:27:31 -0400

Hi,

I would like to create loggers, which behave like Ivy.log() i.e. which log to ivy.log and are also shown in the Designer Runtime Log) but use a custom category (instead of "user_code").

For example:

Runtime Log:

ivy.log:

Also a "dirty trick" would do, as I will encapsulate the logic at a single place.

Is it possible to create such loggers?

TIA

IvyLog4jLayout - parameters

John Moser — Mon, 03 Feb 2020 11:32:00 -0500

Dear Ivy Team

For REST logs (rest_client category), I would like to log the elapsed time as well as the amount of data transferred. Any tips how to configure IvyLog4jLayout ?

Best regards John

Performance Logging

John Moser — Fri, 31 Jan 2020 12:56:41 -0500

Dear Ivy Team

It looks like the Performance Logging can only be run in DEBUG level. Unfortunately in DEBUG level the logging crashes almost the Ivy Engine.

Is there a way to simply log the requests (such as the access_log in the original tomcat) ?

Regards John

Store log file content additional in the database

skilchenmann — Tue, 17 Sep 2019 02:16:01 -0400

A customer wants to store the log informations additional to a database. This should be possible with log4j - do you have any inputs to this?

Best regards, Sven

Logging last login of a user

timorupp — Tue, 02 Jul 2019 02:46:52 -0400

In my application, users can log-in in various ways...

SSO: WAF via Tomcat valve
SSO: IIS integration
directly on the portal's login page (only for test/development systems)

Now I have the challenge to create a mechanism that can log last successful login of a user and write this information to my application DB or to the user in Ivy system DB.

Which options do I have to do this?

How to find the root cause of error 500, frequently occuring in the logs

SupportIvyTeam — Mon, 13 May 2019 07:02:36 -0400

Some of users of my wf-app seem to face an error 500 while working. The errors show a viewExpiredException as cause of the problem. Generally this points to a session timeout issue. But as the user fires several request within seconds it doesn't make much sense, that one of the requests should fail with error 500 while others can be served as expected.

Unfortunately the behaviour is not 100% reproducible on any dialog. The logs expose the problem for several users but there is no clear pattern to find out which behaviour leads to these errors. Do I have any chance to isolate the real issue behind these error 500 logs?

Troubleshoot ActiveDirectory user import to my ivy 3.9 webApp

SupportIvyTeam — Wed, 01 May 2019 03:02:29 -0400

I have to maintain a legacy workflow app still running with XpertIvy 3.9. The users of the application are synchronized from our MS Active Directory.

Recently I got reports that some users are not able to connect to the WebApp. What can I do to verify and trace the ActiveDirectory user synchronization?

Log Mail with Log4J SMTP Appender doesn't work

karstenk — Thu, 03 Jan 2019 05:05:38 -0500

Hello, i want Axon Ivy to send an Email when there is an error so i added this code to "log4jconfig.xml":

< appender name="EmailAppender" class="org.apache.log4j.net.SMTPAppender">
        < param name="BufferSize" value="512" / >
        < param name="SMTPHost" value="smtp.gmail.com" / > 
        < param name="SMTPProtocol" value="smtps" / >
        < param name="SMTPPort" value="465" / >
        < param name="SMTPUsername" value=" *** " / >
        < param name="SMTPPassword" value=" *** " / >
        < param name="From" value=" *** " / >
        < param name="To" value=" *** " / >
        < param name="Subject" value="Testing Log4j Mail Notification" / >
        < layout class="org.apache.log4j.PatternLayout">
            < param name="ConversionPattern" value="%-7p %d [%t] %c %x - %m%n" / >
        < /layout >
    < /appender >

  < root > 
    < level value ="WARN" / > 
    < appender-ref ref="FileLog"/ > 
    < appender-ref ref="EmailAppender"/ >
    < appender-ref ref="ConsoleAppender"/ >    
    < /root >

The FileLog works but i dont receive the email. When i change the order to this:

< appender-ref ref="EmailAppender"/ >
< appender-ref ref="FileLog"/ >

then the FileLog and the MailAppender doesn't work.
When i use the same code in an Eclipse Java Project it works and i get the email.

What should i do?

Edit: Do i have to add mail.jar and activation.jar to my build path in Axon Ivy? In Eclipse i added them to lib and it worked but i don't know how to integrate them to Axon Ivy.

Edit2: With Log4j debug=true i get this Error in my logfile:
2019-01-22 16:21:32.230 ERROR [ch.ivyteam.log.LoggerFactory] [main] [] Log4j: Could not configure java.lang.NoClassDefFoundError: javax/mail/internet/AddressException at java.lang.Class.getDeclaredConstructors0(Native Method) at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671) at java.lang.Class.getConstructor0(Class.java:3075) at java.lang.Class.newInstance(Class.java:412) at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:247) at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:176)
...

Display log4j Messages in Runtime Log

peters — Tue, 02 Oct 2018 04:21:16 -0400

Is it possible, to configure Logging so that log4j messages from other modules, (like Hibernate) are shown directly in the Designer Runtime Log?

How to change the log level without restarting the engine

Bruno Bütler — Thu, 27 Sep 2018 08:46:00 -0400

Is there a way to temporarily change the log level without restarting the ivy engine?

Tracking Broadcast events

Thomas Wirz — Fri, 14 Jul 2017 04:22:39 -0400

Hy there,

In our solution there is sometimes the problem that the Data from Task A overwirte the Data from Task B. This happen if we open the Task parallel and there is a ria broadcast Event. The big problem is now to find out which event causes the bug. Is there a way to track, log or query the happend Broadcasts for a Task or a Case or over all?

kind regards Thomas Wirz

Can I use GIT as Team-Provider

SupportIvyTeam — Wed, 10 May 2017 03:08:31 -0400

We're shifting our source version control system from SVN to GIT. Now I'm trying to clone ivy projects into my workspace, but it seems like there is no GIT team-provider. Only SVN is provided out of the box. Is there any way to use GIT anyways?

Disable user_code logs on engine

skilchenmann — Fri, 28 Oct 2016 14:43:38 -0400

Hi there

we have lot of user_code logs within our projects and no time to remove them all. Is there an easy way to disable the user_code output to the logfile?

Thanks

Process Element Performance Statistic and Analysis - Missing Entries // Fehlende Eintraege

Michael94 — Fri, 21 Oct 2016 08:59:59 -0400

Hallo,

Ich habe das Problem, dass Eintraege in der Datei die durch "Process Element Performance Statistic and Analysis" ausgegeben werden fehlen.

Und zwar ruft ein Business Prozess in meinem Beispiel 50 mal einen Web Service Prozess auf (den ich selbst erstellt habe und auch auf der selben Engine laeuft). So wie ich das sehe wird nur ein einziges mal der Web Service Aufruf und damit seine Elemente mitgeloggt, die restlichen 49 Male nicht. Woran kann das liegen ?

Wie im Bild zu sehen ist, fehlen die Eintraege zwischen 60 und 422.

Hier der Aufrufende Prozess :

Und der aufgerufene Web Service Prozess:

How can I enable webservice call SOAP request and respons logging on the eninge

SupportIvyTeam — Mon, 05 Sep 2016 15:49:05 -0400

With Axon.ivy 6.0 it is possible to see the webservice call SOAP request and response in the designer log! How can I enable this debug log on the engine/server.

debug log on ivy server for application

Stelt0 — Thu, 18 Aug 2016 13:56:41 -0400

Hello All,

How do I configure the log4j to show the ivy.log.debug() messages for an application ?

Best Regards, Yordan

Log Designer/ Engine

Michael94 — Wed, 03 Aug 2016 15:16:03 -0400

Hi,

I have several questions about logging.

How do I get the Role AND UserName of the Process Starting Person in my log file ? And in general the Role and Username of the working person on a task. Something like ivy.xxx.xxx ?
When I call a Web Service in the Designer, then in my Log File the input and output parameter are written down. But when I call the same Process on the Engine, I only get the input parameter of the web service, but not the output. How can I change this ?
Is it possible to log in which sort of Element the log was done ? Something like Script Step, User Task, etc...
With "ivy.task.getStartProcessData() " I can get the incoming Data but how can I get the outgoing Data ? For example for a User Task, where the incoming data are changed by the user and these changed data are outgoing/flowing to another User Task. I tried "ivy.task.getEndProcessData()" but there I only get "null" as a result.
Another question: How can I configure the Permission and System Permissions in the Designer ?

How can I configure a separate log file for the runtime log?

Reto Weiss — Tue, 28 Jun 2016 15:28:38 -0400

I would like to have two log files. One for he ivy system messages and one for the runtime log messages. How can I configure that?

Hibernate show_sql

Florian Heinrich — Fri, 04 Dec 2015 15:42:51 -0500

Hello Ivy-Team,

how can I configurate the hibernate.show_sql property? I tried to configurate it in the persistence configuration editor but nothing happened. Is there something else I have to do?

Thanks for answers

Login page on Process Start with http-request link and 'Only wf users' set to true

tiago — Thu, 15 Oct 2015 10:37:30 -0400

Is there a way to configure a process start with a http link to show the login page if the caller is not logged in?

I defined the JsfWorkflowUi as 'Default Pages Implementor' but this didn't worked. Creating a process with a DefaultLoginPage.ivp start step didn't worked to.

Do I need to catch the 'Role Violation Exception' and redirect to a login page?

Error about endless loop or blocked at the process element

Huy Tran — Thu, 03 Sep 2015 12:30:19 -0400

In the log file of our project we have an error:

05:43:46 ERROR [ch.ivyteam.ivy.process.engine.internal] [pool-1-thread-3] [executionContext=SYSTEM] 
  The following requests seems to loop endless or are blocked:
    1372F90D43E65C7E/1372F90D43E65C7E-f11/TaskA.ivp(17109512.20863568.0.0) [Executing since 26 minutes. At the moment the process element 138C2B0B699D731A-f3-io2 of alag_bpmp/alag_ria$5 is executed.
    Functional Processes/writeLeaseApplication.mod/137C0D1EEFE8D1EC-f0.callExternalSub(17109512.20863568.0.1) [Executing since 26 minutes. At the moment the process element 138C2B0B699D731A-f3-io2 of alag_bpmp/alag_integration$5 is executed.
    1372F90D43E65C7E/1372F90D43E65C7E-f11/TaskA.ivp(17210747.21050632.0.0) [Executing since 26 minutes. At the moment the process element 138C2B0B699D731A-f3-io2 of alag_bpmp/alag_ria$5 is executed.
    Functional Processes/writeLeaseApplication.mod/137C0D1EEFE8D1EC-f0.callExternalSub(17210747.21050632.0.1) [Executing since 26 minutes. At the moment the process element 138C2B0B699D731A-f3-io2 of alag_bpmp/alag_integration$5 is executed.
    1372F90D43E65C7E/1372F90D43E65C7E-f11/TaskA.ivp(17215488.21010717.0.0) [Executing since 27 minutes. At the moment the process element 1431D58E52392188-f3-io2 of alag_bpmp/alag_ria$5 is executed.
    Functional Processes/CRMInterface/reportStatusChangeToCRM.mod/142DA7A7B5BF8FCC-f0.callExternalSub(17215488.21010717.0.1) [Executing since 22 minutes. At the moment the process element 1431D58E52392188-f3-io2 of alag_bpmp/alag_integration$5 is executed.
    1372F90D43E65C7E/1372F90D43E65C7E-f11/TaskA.ivp(17215626.21053445.0.0) [Executing since 26 minutes. At the moment the process element 1431D58E52392188-f3-io2 of alag_bpmp/alag_ria$5 is executed.
    Functional Processes/CRMInterface/reportStatusChangeToCRM.mod/142DA7A7B5BF8FCC-f0.callExternalSub(17215626.21053445.0.1) [Executing since 20 minutes. At the moment the process element 1431D58E52392188-f3-io2 of alag_bpmp/alag_integration$5 is executed.
    1372F90D43E65C7E/1372F90D43E65C7E-f11/TaskA.ivp(17611524.21053061.0.0) [Executing since 26 minutes. At the moment the process element 1431D58E52392188-f3-io2 of alag_bpmp/alag_ria$5 is executed.

It happened when we call external sub, it's seem that the sub process could not be ended. We are using AxonIvyEngine5 and this error happened when the server run with high load of request. Have you ever seen similar cases? And what conditions would make Ivy throw "endless loop error"? How can we prevent this error?

Why does Axon.ivy issue a lot of warning message of "Entity manager will be closed now."

Genzer Hawker — Wed, 29 Jul 2015 04:11:44 -0400

Ever since we upgrade into Axon.ivy 5.1.x, there are a lot of WARN in the log files:

16:47:08 WARN [runtimelog.alag_bpmp.alag_integration.persistence] [pool-2-thread-302] [requestId=171088, request=, executionContext=SYSTEM] 
  Open entity manager 'org.hibernate.ejb.EntityManagerImpl@3442bb05' detected. Entity manager will be closed now.

Could you explain under what circumstance Axon.ivy write this WARN message? What does it mean?

P.S: In our project, we use JPA EntityManager to maintain transaction by obtaining it from IIvyEntityManager.

Thanks

Runtime log designer

josef_koupal — Mon, 25 May 2015 11:50:07 -0400

Hello ivyteam!

I face a problem with ivy runtime log during starting a job/process in ASTECS project. This job (migration) processes bigger amount of data and runs more days. Unfortulately we have to start it under 32-bit Designer and are able to configure max cca 1700 MB for max heap size. Migration always crashes after couple hours with java heap space problem.

Is there a setup available, which writes logs in log-file in <designer>/logs/ folder only ? No designer runtime-log view/window. We think, this window is the cause of heap-crash under more runtime logs and not enough memory preset. However we require logs at least in log-file.

Example desired configuration: Designer runtime-log (view/window) logging level: FATAL Runtime-log into designer logs/ subfolder level: WARN

I have tried many combinations with adding/removing registered loggers or appenders, without reaching my goal.

Thanks for support! josef koupal

How to configure (INFO) logging upon entering Axon Ivy subprocesses ?

knd — Tue, 05 May 2015 11:59:54 -0400

Currently, the Axon Ivy server only logs the database transactions and web service activities without explicitly using ivy.log.info() within the code.

For the purpose of debugging, what we want to achieve is the same INFO logging at each subprocess's entry regardless of whether or not the flows contain database transactions and web services. Two pending questions are:

How do we configure Axon Ivy server so that the logging happens automatically at entering the subprocesses with those subprocesses' information?
For performance purpose, we might not want to log all the subprocesses but only a few selected ones. Is there whitelist configuration coming along?

Thank you in advance.

I would like to modify a log level in production without having to restart the server

A1234 — Fri, 28 Nov 2014 16:49:39 -0500

Sometimes we want to change the level of logging of a server in production.

I am not sure this is possible without restarting the server, which is often difficult to manage depending of the customer.

I know that log4j supports a way to dynamically reload the configuration when a file change has been detected. See configureAndWatch.

Is it supported in Ivy 4.x/5.x? Is there something we can do to enable this feature?

How can I configure to get DEBUG level log messages of a log category into the Xpert.ivy Server log file.

Reto Weiss — Fri, 06 Jun 2014 13:51:53 -0400

For debugging I would like to get DEBUG level log messages of a certain log category in the log files of Xpert.ivy Server.

How can I configure this?

how to create a new level(like INFO,ERROR...) in log4j in Xpert ivy tool ?

toantp — Fri, 24 Jan 2014 08:07:31 -0500

I want to create a new level(like INFO,ERROR) to use in xpertivy

Log soap request from web service call step

Sergej — Mon, 16 Dec 2013 10:15:42 -0500

Hello ivy Team

I've got an issue in Web Service Call Step behind a firewall. It is not allowed to install Wireshark or similar tool on the (outsourced) server.

Is it possible to get the content of Soap-Request? derectly in ivy-log or something like that.

Regards