Questions Tagged With email

Email bounced Address

josef_koupal — Thu, 23 Jul 2020 08:59:39 -0400

Hallo Ivyteam

Is there a possibility to set the bounce-address used for Sending Email using the E-Mail Step (Element) ? Example: https://www.tutorialspoint.com/javamail_api/javamail_api_bounced_messages.htm

It should be sufficient to set the system property "mail.smtp.from", which i cannot find in Engine administration / System Properties.

Danke Josef Koupal

How can we customize the the Email Notification on task assignement?

a_v_a — Tue, 07 Apr 2020 01:03:28 -0400

Hello All,

I saw that there is documentation about how to change the default email content, plus the question here: https://answers.axonivy.com/questions/4261/how-to-customize-task-notification-email-template. I am asking how could we define/ or customize the receivers of this email?

Thanks a ton :)

Alex

How to customize Task Notification Email Template?

Thanh NGUYEN — Mon, 09 Dec 2019 23:36:29 -0500

Hi Ivy Team,

I'm working with the story, which requires to customize the task notification email template (system email). There is something need to be changed, correspond with the proper project: - Replace Logo (default is axonivy logo). - Override the hyperlink, redirect to somewhere, when clicking on the logo - Change the email subject (I need to detailly share the info of my project)

Could you help to advise?

Thanks, Thanh NGUYEN (AxonActive VN).

Max thread limit exceeded when using office365 SMTP server

fabien — Wed, 06 Nov 2019 02:55:11 -0500

Hi,

When using Office365 SMTP server to send email with IVY (daily summary), I got an error from the SMTP server :

com.sun.mail.smtp.SMTPSendFailedException: 432 4.3.2 STOREDRV.ClientSubmit; sender thread limit exceeded [Hostname=VI1P190MB0189.EURP190.PROD.OUTLOOK.COM]

This error occurs because IVY try to send more then 3 emails at the same time (using multiple threads). I didn't find any configuration I can change in the system properties to limit the number of thread used.

Do you have any workaround for this ?

Tx in advance.

Fabien Duay

Log Mail with Log4J SMTP Appender doesn't work

karstenk — Thu, 03 Jan 2019 05:05:38 -0500

Hello, i want Axon Ivy to send an Email when there is an error so i added this code to "log4jconfig.xml":

< appender name="EmailAppender" class="org.apache.log4j.net.SMTPAppender">
        < param name="BufferSize" value="512" / >
        < param name="SMTPHost" value="smtp.gmail.com" / > 
        < param name="SMTPProtocol" value="smtps" / >
        < param name="SMTPPort" value="465" / >
        < param name="SMTPUsername" value=" *** " / >
        < param name="SMTPPassword" value=" *** " / >
        < param name="From" value=" *** " / >
        < param name="To" value=" *** " / >
        < param name="Subject" value="Testing Log4j Mail Notification" / >
        < layout class="org.apache.log4j.PatternLayout">
            < param name="ConversionPattern" value="%-7p %d [%t] %c %x - %m%n" / >
        < /layout >
    < /appender >

  < root > 
    < level value ="WARN" / > 
    < appender-ref ref="FileLog"/ > 
    < appender-ref ref="EmailAppender"/ >
    < appender-ref ref="ConsoleAppender"/ >    
    < /root >

The FileLog works but i dont receive the email. When i change the order to this:

< appender-ref ref="EmailAppender"/ >
< appender-ref ref="FileLog"/ >

then the FileLog and the MailAppender doesn't work.
When i use the same code in an Eclipse Java Project it works and i get the email.

What should i do?

Edit: Do i have to add mail.jar and activation.jar to my build path in Axon Ivy? In Eclipse i added them to lib and it worked but i don't know how to integrate them to Axon Ivy.

Edit2: With Log4j debug=true i get this Error in my logfile:
2019-01-22 16:21:32.230 ERROR [ch.ivyteam.log.LoggerFactory] [main] [] Log4j: Could not configure java.lang.NoClassDefFoundError: javax/mail/internet/AddressException at java.lang.Class.getDeclaredConstructors0(Native Method) at java.lang.Class.privateGetDeclaredConstructors(Class.java:2671) at java.lang.Class.getConstructor0(Class.java:3075) at java.lang.Class.newInstance(Class.java:412) at org.apache.log4j.xml.DOMConfigurator.parseAppender(DOMConfigurator.java:247) at org.apache.log4j.xml.DOMConfigurator.findAppenderByName(DOMConfigurator.java:176)
...

How to send user defined text in TASK DESCRIPTION

Dieter Staudt — Thu, 25 Oct 2018 11:10:34 -0400

Dear all,

I have the following problem: A HTML-formatted text in the field TASK DESCRIPTION is displayed correct within the task list. Please see the blue colored in the hardcopy.

But the HTML-formatted text is not shown correct in the Assing-New Task-Mail.

See the red colored in the second hardcopy.

What can I do to create "well-shown well-formatted" Task creation mails.

Thank you in advance.

Best regards

Dieter

Sorry I don't have the right to upload a pdf with the hardcopies.

Displaying override sender of Ivy mail using utf-8 charset

nhthang — Thu, 27 Sep 2018 11:35:39 -0400

Hi All, I'm using Ivy Mail (ivy 7.1) to sending email.

Now I have a need to override the mail's sender, I'm using a variable with name "in.from" and set to From field of Ivy mail (like below picture). If value of From field is in English -> It's work. (my text: George Jones < SharedGroup.Org>)

But if my text is in German language, the sender will not be displayed correctly anymore (below picture)
(For example the value of sender's text is: George á Jones < SharedGroup.Org> )

It also auto append 2 double quote string to my text.

Is there any way to define the charset utf-8 for the sender's name?

Like in Java mail we have: new InternetAddress("abc@gmail.com", "吃在华科", "UTF-8")

Thank you!

How to define 'from' inIvy.Mail with spaces and special characters?

an_nguyen — Tue, 25 Sep 2018 22:50:31 -0400

Dear all, Sorry for creating a new topic. My original question was this one https://answers.axonivy.com/questions/3431/how-to-define-sender-name-in-axon-ivy-mail

I wanted to define a sender name in Ivy.Mail. And Thank @Reto Weiss, your instruction helped. But the problem is that I can't send an email defined 'from' with spaces and special character. The text I tried was 'Sony AG, john.smith@sony.ch'. Many thanks,

How to define sender name in Axon.Ivy Mail?

an_nguyen — Thu, 20 Sep 2018 05:02:50 -0400

Dear all,

We are using Ivy.Mail to send emails and now we need to define sender name for those emails. Here is what I expect:

In the picture we have "Sony AG, ..." as a sender name beside "noreply@klara.ch".

But seems that Ivy7 doesn't support us to do it.

Actually, we can solve it by using Java Mail (we need to get email configuration from system properties). But it is not a official way and it is not very nice to get the email password from system properties.

Do you have any ideas regarding this situation? Many thanks

Cannot send email in designer using SimpleMailSender API

nguyen_to — Thu, 10 May 2018 00:29:22 -0400

Hi, I'm trying to use ivy API to send mail in my Designer (v7.1.0.58009). I send an email with code snippet like this:

SimpleMailSender mailSender = new SimpleMailSender(attachmentFiles, emailConfig, Ivy.log()); mailSender.sendMessage();

But I got an exception with content:

Caused by: com.sun.mail.util.MailConnectException: Couldn't connect to host, port: localhost, 25; timeout -1;
  nested exception is:
    java.net.ConnectException: Connection refused: connect
    at com.sun.mail.smtp.SMTPTransport.openServer(SMTPTransport.java:2118)
    at com.sun.mail.smtp.SMTPTransport.protocolConnect(SMTPTransport.java:712)
    at javax.mail.Service.connect(Service.java:366)
    at javax.mail.Service.connect(Service.java:246)
    at javax.mail.Service.connect(Service.java:195)
    at javax.mail.Transport.send0(Transport.java:254)
    at javax.mail.Transport.send(Transport.java:124)
    at ch.ivyteam.ivy.email.internal.SendMail.doSendMessage(SendMail.java:136)
    at ch.ivyteam.util.callable.AbstractExecutionContext.lambda$0(AbstractExecutionContext.java:28)
    at ch.ivyteam.util.callable.AbstractExecutionContext.callInContext(AbstractExecutionContext.java:16)
    at ch.ivyteam.util.callable.AbstractExecutionContext.executeInContext(AbstractExecutionContext.java:26)
    at ch.ivyteam.ivy.email.internal.SendMail.sendMessage(SendMail.java:115)
    at ch.ivyteam.ivy.email.SimpleMailSender.sendMessage(SimpleMailSender.java:94)
    at ch.ivy.gawfs.mail.Mail.lambda$0(Mail.java:29)
    at ch.ivyteam.util.callable.AbstractExecutionContext.callInContext(AbstractExecutionContext.java:16)
    at ch.ivyteam.ivy.security.internal.SecurityManager.executeAsSystem(SecurityManager.java:1128)
    at ch.ivy.addon.portalkit.util.IvyExecutor.executeAsSystem(IvyExecutor.java:14)
    ... 123 more

I think the problem is that API SimpleMailSender.sendMessage() uses port 25 which is cannot be accessed to connect to SMTP server: Couldn't connect to host, port: localhost, 25; timeout -1. I also tested email sending function with UI and could send email successfully:

You see, it's using port 2525. If I change port to 25, I cannot send email. So how can I config the port when sending the email with ivy API? Thank you

Max size for total attachment when send email via ivy mail

maidanh — Mon, 23 Apr 2018 05:51:59 -0400

Dear Ivy Team, When I attach some attachments and total size for attachment greater than about 8MB I can not send email otherwise I can. I don't know whether there is a configuration about it or not. Do you have any idea about it? Thank you Ivy Team

Can not display special character (german) on New Task Mail Notification

trungdv — Wed, 18 Apr 2018 07:02:18 -0400

Hi all

I'm using ivy 6.3 andI follow this guideline to custom new task notification (html format). It works fine except the special characters like : üöäß (inside end page) The email content is broken (mail client on browser like IE/chrome)

Does ivy support to escape those characters?

Thanks

How to change encode of email notification of ivy?

trungdv — Tue, 23 Jan 2018 06:01:17 -0500

hi ivy team

My project (ivy 6.3.0) is using the feature about email notification when user has a new task: https://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-emailnotification but it have trouble with German character as you see in picture below:

When i use java mail, i use UTF-8 format so it's fine.

How can i change encode for this feature on ivy?

Thanks

Multiple recipients on email element

trungdv — Thu, 14 Dec 2017 02:32:55 -0500

Hi all

I have a feature to send one email to several recipients, can i use email elements in ivy to do that? When i tried with ivy designer it's seem to work. but not for ivy engine

Here is demo project that you can use for test.

Thanks

Attachments of all Case Documents to Email

Alex Widmer — Fri, 11 Aug 2017 10:02:45 -0400

In our projects we want to attach all documents which are appended to a specific case.

Difference between Email.Server.MailAddress & Email.Server.User?

ToanLC — Thu, 27 Jul 2017 07:03:36 -0400

Hi guys,

Recently I come to wonder what's the difference between the two configuration of email.

EMail.Server.MailAddress
EMail.Server.User

As I saw that when I try to send mail using email element in process, I specified the "From" field, but it sent the mail using the one I specified at EMail.Server.User.

Could you help me differentiate these fields as their purposes? May I have some thing wrong in the configuration?

SMTPSendFailedException - You're not in the list of allowed users to send e-mails to this domain - stay out

trungdv — Wed, 14 Jun 2017 23:56:33 -0400

hi all

When i use email element of ivy to send email (both from & to belong to domain axonivy.io) i usuallt get this exception. Do you know what does it mean? Am i in blacklist of mail server or something wrong here?

Thanks

How to use the mail activitiy with unicode characters in text fields

Dieter Staudt — Thu, 11 May 2017 10:39:30 -0400

Dear all,

since the end of 2016 we are able to store utf-8 / unicode characters in mssql databases (see #2210 - How to store mandarin chinese text into a MsSql database). But we tried to use this posibility with the mail activity. But we have no succes :-(

The internal fields in the data clause which will be passed to the mail are correct. But the result will show ? for each unicode character. For exanple: CHANGE: Expiration date changed ????SHANGHAI

What can we do that the sended / received mails will contain unicode characters.

Best Regards Dieter

How to get url for Task in Email

Stelt0 — Thu, 06 Apr 2017 08:30:18 -0400

Hello Ivy Team,

I`m building a process for overriding the default email notifications as described here: http://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-applicationdefaults

I have a problem to build an URL to the task.

I`m trying this ways, but no luck:

in.task = ivy.wf.findTask(in.notificationTaskId);
in.taskUrl = ivy.html.taskstartref(in.task);
in.taskUrl = ivy.var.FQDN + in.task.getFullRequestPath() + "?taskId=" + in.notificationTaskId.toString();

the URL is valid but the Id of the task is different than in the Task List view.

I`m using version 6.4

Am I doing something wrong or this is a bug in this version ? p.s. it does not work bot on the Designer and on the Server

Best Regards, Yordan

How to read file from a subfolder in files/application?

hayit — Fri, 24 Mar 2017 13:48:34 -0400

Hello,

we created a subfolder in files/application and uploaded a file in this subfolder. Now I would like to read this file to send it as an Email-attachment.

File f = new File("subfolder\\testfile.pdf",false);
java.io.File Anhang =new java.io.File(f.getName());
in.anhang=Anhang;

But ivy doesn't find the File. When we upload the file directly in files/application it works.

Thank you.

change OOTB task emails

Stelt0 — Mon, 20 Mar 2017 06:57:45 -0400

Hello Ivy Team,

Is it possible to override the default email templates that are sent by the task notifications ? Mainly I want to change their branding according to customer specifications.

Best Regards, Yordan

Can we send Encrypted Emails in ivy?

trungdv — Tue, 08 Nov 2016 03:48:42 -0500

Hi all The question is the same with the title. i would like to encrypt email before sending, i've tried with jana mail but just want to ask whether we have any support from ivy mail or not?

Reference: How to Send Encrypted Emails Programmatically (from an automated process)

Thanks

how to access smtp server without authentication?

enricojl — Thu, 06 Oct 2016 00:54:02 -0400

I'm using Gmail as SMTP server and I'd like to access the server without authentication. when I try to connect it keeps giving me an error in the configuration java application.

Has method findWorkTasks() used for sending daily tasks changed in ivy 6.x?

ruffzy — Wed, 24 Aug 2016 13:31:16 -0400

We have upgraded an existing ivy 4.3.x project to ivy 6.0.4. After the update all users who receive the daily task email suddenly have some strange tasks in their email. After a short research I found that the following API method creates the list of tasks for the user:

ch.ivyteam.ivy.workflow.IWorkflowContext.findWorkTasks(IUser user, int startIndex, int count)

As we haven't actually changed anything at all I guess that this method now returns more tasks than in earlier versions. The additional tasks have an activator called "Top level role" and the expiryTimestamp is not set.

Can anyone confirm this change in findWorkTasks or has an idea what the reason of this behaviour is?

regards, marco

Email Templating engine

Stelt0 — Thu, 28 Jul 2016 07:25:04 -0400

Hello all,

Does the templating engine of the Email activity supports iteration over collections and if-else statements ?

If so, what is the syntax ?

Best Regards, Yordan Yunchov

Email template in CMS

Stelt0 — Wed, 27 Jul 2016 12:49:31 -0400

Hello all,

Is it possible to store HTML template for emails in CMS and still use the <%= %> placeholders ?

for example:

New Event: <%=in.event.channel.name%>

I have added one JSP resource in CMS and referenced it in the Email Activity: <%=ivy.cms.co("/emailTemplates/email")%>

but it didn`t worked.

Best Regards, Yordan Yunchov

Encoding issue when sending mail with Ivy Engine (charset=ISO-8859-1)

ToanLC — Fri, 17 Jun 2016 11:53:31 -0400

Recently, as I work with German characters. The email content will display correctly only if I send the email locally using Ivy Designer.

If I send the email on server with the same encoding (charset=ISO-8859-1), so in order to send the email with the correct encoding I have to replicate SendMail.java class and change the following method.

    private String getContentType(String msg) {
    /* 446 */if (isHtml(msg)) {
        /* 448 */return "text/html; charset=ISO-8859-1";
    }
    /* 450 */return "text/plain; charset=ISO-8859-7";

May I ask if there is any configuration on Ivy Engine that override this configuration of the email?

How send an Email with Attachments?

RMS71 — Tue, 19 Apr 2016 10:16:36 -0400

How am I able to attach a File(PDF) to an Email using the Email Step in the Designer (5.1). I have tried to attach a file using the "select File" functionality but the Path/File is not accepted. What information does Ivy require in order to send an attachment with the Mail?

Can I send task mails from designer

SupportIvyTeam — Thu, 14 Apr 2016 10:58:39 -0400

I've created a custom task mail process similar to the one in the JsfWorkflowUi. http://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-emailnotification-design

Unfortunately I'm not able to receive any task mail if I simulate a process that create a new task. But it works on a real engine...

Send mail with embedded attachments

SupportIvyTeam — Fri, 08 Apr 2016 09:21:24 -0400

I'd like to send a mail with embedded attachments. The mail content must contain pictures, but they should not be shown as attachments by a mail client.