Hi all I'm using ivy 6.3 andI follow this [guideline][1] to custom new task notification (html format). It works fine except the special characters like : üöäßüöäß (inside end page) The email content is broken (mail client on browser like IE/chrome) ![alt text][2] Does ivy support to escape those characters? Thanks [1]: https://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-emailnotification-design [2]: https://answers.axonivy.com/upfiles/Untitled_2d0OSzD.png

Hi all I'm using ivy 6.3 andI follow this [guideline][1] to custom new task notification (html format). It works fine except the special characters like : üöäß The email content is broken (mail client on browser like IE/chrome) ![alt text][2] Does ivy support to escape those characters? Thanks [1]: https://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-emailnotification-design [2]: https://answers.axonivy.com/upfiles/Untitled_2d0OSzD.png