You can break the error loop by putting the webservice call into an own sub-process. And move the error handlers into this process. Here is a sample: ![alt text][1] There is also a issue on our roadmap to make this error handler easier. But it is not yet done: [XIVY-2219][2] *[XIVY-2219][2] Allow to design looping processes with error handlinghandling* [1]: https://answers.axonivy.com/upfiles/isolateErrorHandlingInSubProcess.png [2]: https://jira.axonivy.com/jira/browse/XIVY-2219

You can break the error loop by putting the webservice call into an own sub-process. And move the error handlers into this process. Here is a sample: ![alt text][1] There is also a issue on our roadmap to make this error handler easier. But it is not yet done: [XIVY-2219][2] Allow to design looping processes with error handling [1]: https://answers.axonivy.com/upfiles/isolateErrorHandlingInSubProcess.png [2]: https://jira.axonivy.com/jira/browse/XIVY-2219