hi all I'm not sure it is a trouble in Axon Ivy or may be i'm wrong in this situation, as my understanding about task (reference to [Documentation][1]), the task state will be change changed when a user opening open it. But somehow it's quite strange when i use UserTask (new element, with embedded HtmlUserDialog). When user open that task then it open HtmlUserDialog, embedded HtmlUserDialog,but the state was not changed to RESUMED as i expect. so i can't prevent another user open it (just from opening it (i want just one user can open a same task in the same time), Everything normal in case i use normal task switch element. I describe task state as below picture (in my investigation): ![alt text][2] Is it the way we handle for UserTask element? or do we have any way to know the task is already opened or not? Here is the [demo][3][demo][3] (Axon ivy 6.3) Thanks [1]: http://developer.axonivy.com/doc/ [2]: http://answers.axonivy.com/upfiles/Untitled_1K9qROP.png [3]: https://drive.google.com/file/d/0B6qldkZvvHgHMmNNLWhtYWtnLUU/view?usp=sharing

hi all I'm not sure it is a trouble in Axon Ivy or may be i'm wrong in this situation, as my understanding about task (reference to [Documentation][1]), the task state will be change when a user opening it. But somehow it's quite strange when i use UserTask (new element, embedded HtmlUserDialog). When user open that task then it open HtmlUserDialog, the state was not changed to RESUMED as i expect. so i can't prevent another user open it (just one user open a same task in the same time), Everything normal in case i use normal task switch element. I describe task state as below picture (in my investigation): ![alt text][2] Is it the way we handle for UserTask element? or do we have any way to know the task is already opened or not? Here is the [demo][3] Thanks [1]: http://developer.axonivy.com/doc/ [2]: http://answers.axonivy.com/upfiles/Untitled_1K9qROP.png [3]: https://drive.google.com/file/d/0B6qldkZvvHgHMmNNLWhtYWtnLUU/view?usp=sharing

hi all I'm not sure it is a trouble in Axon Ivy or may be i'm wrong in this situation, as my understanding about task (reference to [Documentation][1]), the task state will be change when a user opening it. But somehow it's quite strange when i use UserTask (new element, embedded HtmlUserDialog). When user open that task then it open HtmlUserDialog, the state was not changed to RESUMED as i expect. so i can't prevent another user open it (just one user open a same task in the same time), Everything normal in case i use normal task switch element. I describe task state as below picture (in my investigation): ![alt text][2] Is it the way we handle for UserTask element? or do we have any way to know the task is already opened or not? Thanks [1]: http://developer.axonivy.com/doc/ [2]: http://answers.axonivy.com/upfiles/Untitled_1K9qROP.png