I'd use the well documented JSF approach to upload files instead of JSP. See the HtmlDialogDemos project in your Designer/applications/samples/ directory. Within there is a demo how to upload a file with an Hmtl User Dialg (JSF): see /FileUploadSimpleModeDemo.ivp/FileUploadSimpleModeDemo.ivp If you are trying to start a dedicated new case if a file was pushed to the server, you can either start a new case with a trigger activity or use the file pickup start event bean.![alt text][1] [1]: http://answers.axonivy.com/upfiles/filePickupStartEvent.png

I'd use the well documented JSF approach to upload files instead of JSP. See the HtmlDialogDemos project in your Designer/applications/samples/ directory. Within there is a demo how to upload a file with an Hmtl User Dialg (JSF): see /FileUploadSimpleModeDemo.ivp