Answers to: The task was already finished or does not exist

Comment by Reto Weiss on Reto Weiss's answer

Reto Weiss — Tue, 15 Apr 2014 08:21:33 -0400

In this case, I suggest that you provide a demo project where we can reproduce the issue. You may attach it to this question here or file it to support@soreco.ch.

Comment by utthang on Reto Weiss's answer

utthang — Tue, 15 Apr 2014 03:57:03 -0400

but in web.xml file, I see the default value session is 30 minutes, but I just let the task open in 15 minute (not 30 minutes) it is already happen

Answer by Reto Weiss

Reto Weiss — Mon, 14 Apr 2014 14:03:46 -0400

It seems that the session has timeouted. If the session timeouts all task that the user of the session has worked on are reset. This means they are set back to state SUSPENDED. To prevent this error increase the session timeout time in the file web.xml in the directory /webapps/ivy/WEB-INF. For more information see Server Guide.

Comment by utthang on utthang's question

utthang — Mon, 14 Apr 2014 11:56:53 -0400

and I just wonder, because when I see that error the status of the task is change to SUSPENDED, not is RESUME as it must be. So can you let me know more about the status of task, when it will be change, and how to know this in Ivy?

Comment by utthang on utthang's question

utthang — Mon, 14 Apr 2014 11:55:23 -0400

Ans the task is get by task = workflowSession.findWorkingTask(taskId); if (task == null) { if (request.getRequestKind() == RequestKind.PROCESS) { task = workflowSession.resumeTask(taskId, request.getUnparsedRequestPath()); } else { task = workflowSession.findEndedTask(taskId); if (task == null) { task = workflowSession.resumeTask(taskId, request.getUnparsedRequestPath()); } }

Comment by utthang on utthang's question

utthang — Mon, 14 Apr 2014 11:54:36 -0400

And when I go deep in to the function findTask, it will throw new RequestException( 404, "/Errors/ErrorReasons/TaskNotFound", "The task with identifier ''{0}'' was already finished or does not exist (Session identifier is ''{1}'').", new Object[] { taskIdentifier, new Integer(request.getSession().getIdentifier()) }); when the task is null

Comment by utthang on utthang's question

utthang — Mon, 14 Apr 2014 09:43:58 -0400

When I open the task (case), and because of some reason, I'm not doing anything with this task in more than 15 minutes. And after that, I try to do some action in that task, like accept this, or forward this to another person. When I click the action and use ajax to call to server, it will have that error. ch.ivyteam.ivy.request.RequestException: The task with identifier '6116523' was already finished or does not exist (Session identifier is '6'599'). at ch.ivyteam.ivy.webserver.internal.AbstractTaskResumerServlet.findTask(AbstractTaskResumerServlet.java:94)....

Comment by Reto Weiss on utthang's question

Reto Weiss — Mon, 07 Apr 2014 16:52:34 -0400

Can you explain the problem better. I don't understand it.