Hi there

we got an issue on a customer project using aspose. They update the word files which are used in the process with Word 2013. After that the process could not open the document anymore with this error log:

07:18:53.950 ERROR [runtimelog.Ivy_Apps_XpertLine.none.user_code] [pool-2-thread-1495] [application=1001, requestId=1088091, pmv=Ivy_Apps_XpertLine$none$1, task=48211, processElement=1409EEFB418CED21-f10-t, session=0 (SYSTEM), request=Start Processes/BatchJobProcess.mod/eventLink4.ivp(48111.48211.0.0), executionContext=0 (SYSTEM)] 
The document appears to be corrupted and cannot be loaded.:

The workaround is to copy content and paste into a older word instance - afterwards it works again.

For more information and update notification we found a community entry: http://www.aspose.com/community/forums/thread/401736/word-2013-import-failure.aspx

Is there any update of aspose for java planned?

Thanks a lot for your feedback.
Cheers, Sven

asked 20.02.2014 at 09:54

skilchenmann's gravatar image

accept rate: 33%

edited 20.02.2014 at 10:55

Flavio%20Sadeghi's gravatar image

Flavio Sadeghi ♦♦

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Asked: 20.02.2014 at 09:54

Seen: 2,424 times

Last updated: 20.02.2014 at 10:55