Hello All,

I saw that there is documentation about how to change the default email content, plus the question here: https://answers.axonivy.com/questions/4261/how-to-customize-task-notification-email-template. I am asking how could we define/ or customize the receivers of this email?

Thanks a ton :)

Alex

asked 07.04 at 01:03

a_v_a's gravatar image

a_v_a
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You can customize the receivers in a limited way.

Task mails must be enabled for potential receivers: either on user level / or globally on the app ( https://developer.axonivy.com/doc/8.0/engine-guide/configuration/email.html#config-email )

... you can exclude a set of users from the list of receivers. Just lead their process path to a normal taskEnd ... instead of showing an endpage. You can decide this easily in an alternative condition....

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link

answered 07.04 at 03:52

Reguel%20Wermelinger's gravatar image

Reguel Werme... ♦♦
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accept rate: 70%

edited 07.04 at 03:55

Hi Reguel, Thanks a lot for your help :)

Best regards, Alex

(07.04 at 03:59) a_v_a a_v_a's gravatar image

I have one further question, what if we need to send this mail to a group mailbox, that is defined in the role as additional property. It has to be send just once, how would you implement that? Thanks again for your help! Alex

(07.04 at 05:11) a_v_a a_v_a's gravatar image
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Hi Alex, as of today there is no easy way to change the 'receiver' of a task mail. But we are aware of this issue and have a story on our roadmap to improve it. > XIVY-2443 Send task notification mails to group mailbox if task is assigned to a role . Currently this story is planned for release 9.1.

Some customers disable the standard ActiveDirectory synchronization to setup the group mailbox as mail address on a user. Then the AD import is completely based on customized code. Even though we have beans to help you with that, I'd not really recommend that for anyone.

(08.04 at 05:11) Reguel Werme... ♦♦ Reguel%20Wermelinger's gravatar image
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Asked: 07.04 at 01:03

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Last updated: 08.04 at 05:15