Hello, We have problem with the Portal application running on Axon Ivy Engine 7.0.12 with Postgres 9.6 as a System Database. The first 2-3 tasks we execute are running smoothly. After that the performance is considerably deteriorated. If we try to go to Cases, the Html Dialog is not loaded at all. Or if I go to Tasks, no tasks are loaded. I will appreciate if anyone could hava a look at the below errors and give us a clue. Thanks,

AA

The errors that I could see in the error logs are:


07:05:15.176 ERROR [runtimelog.Test.PortalKit.web_service] [ivy background operation pool-thread-4] [request=HTTP GET call(6521.6520.89.0), session=30 (demo), task=6520, application=2, requestId=180, executionContext=SYSTEM, pmv=Test$PortalKit$1, processElement=14E8BC51CC56193A-f120] 
Web Service Element: Call to http://localhost:8080/ivy/ws/System/PortalConnector/1380566F9095B9C4 (Operation[name=analyzeExpiryStatistic,port=TaskServicePort,parameters=[TypedMapping /name=arg0.analyzeExpiryStatistic.apps /type=Array<String> /expression=in.applicationNames, TypedMapping /name=arg0.analyzeExpiryStatistic.jsonQuery /type=String /expression=in.jsonQuery, TypedMapping /name=arg0.analyzeExpiryStatistic.userName /type=String /expression=in.taskStatisticRequester],parameterMappingOptions=RequestParameterMappingOptions[mapNullValues=false,autoInitializeFirstLevelFields=true]]) failed !
07:05:15.178 ERROR [runtimelog.Test.PortalKit.user_code] [http-nio-8080-exec-2] [request=HTTP GET call(6521.6520.89.2), session=30 (demo), task=6520, application=2, requestId=180, executionContext=30 (demo), pmv=Test$PortalKit$1, hd=ch.ivy.addon.portalkit.component.StatisticWidget, processElement=14E8BC51CC56193A-f7]

asked 09.08 at 04:35

a_v_a's gravatar image

a_v_a
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accept rate: 0%

edited 12.08 at 08:28

Reguel%20Wermelinger's gravatar image

Reguel Werme... ♦♦
8.4k21851

Please use a meaningful title, this has nothing to do with performance issue and please use a code block for stacktraces. Thanks.

(09.08 at 06:23) Alex Suter ♦♦ Alex%20Suter's gravatar image
1

Thanks for the comment, I will try in future to use more appropriate titles :)

(09.08 at 07:00) a_v_a a_v_a's gravatar image

I guess a mismatch of PortalConnector Version and Portal? Which version of portal kit do you run and which version of PortalConnector is installed in your engine?

link

answered 09.08 at 07:55

Alex%20Suter's gravatar image

Alex Suter ♦♦
2.5k91938
accept rate: 85%

That was it, thanks a lot for your input :)

(09.08 at 08:45) a_v_a a_v_a's gravatar image
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Asked: 09.08 at 04:35

Seen: 126 times

Last updated: 12.08 at 08:28