Dear Ivy Team, When I attach some attachments and total size for attachment greater than about 8MB I can not send email otherwise I can. I don't know whether there is a configuration about it or not. Do you have any idea about it? Thank you Ivy Team

asked 23.04 at 05:51

maidanh's gravatar image

maidanh
163
accept rate: 0%

Do you have a stack trace in the log?

(23.04 at 05:54) Alex Suter ♦♦ Alex%20Suter's gravatar image

I use the "Error Start" when i print "ivy.log.error(exception)" it just a text about "ivy:error:email" nothing else

(23.04 at 06:03) maidanh maidanh's gravatar image

I found something when i log with "error.stacktrack" see my link https://jsonformatter.org/json-editor/8d259f

(23.04 at 06:32) maidanh maidanh's gravatar image

I need the real cause: https://answers.axonivy.com/questions/2249/how-to-get-root-cause-of-bpmexception

Or simply:

Throwable cause = error.getTechnicalCause();
Throwable parent = cause.getCause();
while (parent != null) {
   cause = parent;
   parent = cause.getCause();
   break;
} 
ivy.log.info(cause);

Or even better: Remove the Error Start. And check the log files.

It could be possible that your email server limits to 8mbs.

(23.04 at 06:42) Alex Suter ♦♦ Alex%20Suter's gravatar image

I got the rcause Caused by: com.sun.mail.smtp.SMTPSendFailedException: 552 5.3.4 Message size exceeds fixed maximum message size see this link https://jsonformatter.org/json-editor/a7e952 the question is how can i increase it for local and server

(23.04 at 06:58) maidanh maidanh's gravatar image

The root cause is:

com.sun.mail.smtp.SMTPSendFailedException: 552 5.3.4 Message size exceeds fixed maximum message size

Your smtp server is telling you that your message is too big. Change the configuration of your smtp server to allow larger messages, or send smaller messages.

link

answered 23.04 at 07:29

Alex%20Suter's gravatar image

Alex Suter ♦♦
1.7k51633
accept rate: 83%

edited 23.04 at 07:30

Thank you I got it, when i change to other smtp it can sent successful, it depends on smtp server that i'm using

(23.04 at 07:45) maidanh maidanh's gravatar image

please accept this answer :) - clicking on the accept icon

(23.04 at 07:48) Alex Suter ♦♦ Alex%20Suter's gravatar image
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Asked: 23.04 at 05:51

Seen: 54 times

Last updated: 23.04 at 07:48