Answers to: Can not display special character (german) on New Task Mail Notification

Answer by Alex Suter

Alex Suter — Thu, 19 Apr 2018 07:34:36 -0400

This is an encoding issue in ivy. This has been fixed with Ivy 5.1.12, 6.0.7 and 6.6.

trungdv — Thu, 19 Apr 2018 06:50:43 -0400

hi @Alex Suter ♦♦ Yes it's only wrong on delivered email. i've verified on ivy 6.6 and it works. Thanks a lot

Alex Suter — Wed, 18 Apr 2018 09:39:56 -0400

Check if the charset is set correct in your HTML document: https://www.w3schools.com/html/html_charset.asp
Is that only a problem in the delivered mail? Or is it also a problem if you start the process manually and check the endpage?
If it is a problem only in the delivered mail, this is maybe fixed with this issue: https://jira.axonivy.com/jira/browse/XIVY-1949 Fixed for 5.1.12 / 6.0.7 / 6.6 -> maybe you can quickly check that with ivy 7.0

ToanLC — Wed, 18 Apr 2018 07:06:19 -0400

Have you set the charset to UTF-8?