Answers to: Dont send task mail in specific scenarios

Comment by Denis Huelin on Stefan Fischer's answer

Denis Huelin — Tue, 05 Nov 2019 06:16:25 -0500

Hi This is not possible yet, but there is already a Jira Issue (XIVY-2443) for this. It is planned to be implemented for Ivy 8.1. Regards, Denis

Answer by Stefan Fischer

Stefan Fischer — Tue, 05 Nov 2019 04:25:01 -0500

Is it also possible to configure task mail notification on role level? This is a customer specific requirement on one installation - so I want to avoid to solve this problem in the process model. I was thinking of the system permission on the specific role.

Thank you for feedback. Best, Stefan

Comment by imoteb on Reto Weiss's answer

imoteb — Tue, 30 Jan 2018 03:43:33 -0500

Thank you so much ! It solved my problem, I took the approach with ending "End process" instead of the "End page"

Answer by Reto Weiss

Reto Weiss — Mon, 29 Jan 2018 08:28:05 -0500

There are settings available that control if a mail should be sent or not. You can disable mail notification on application level (See https://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-applicationdefaults) or individually on each user (See https://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-users).

Moreover, you can decide for each task if a mail should be sent or not by implementing your own mail notification process (See https://developer.axonivy.com/doc/latest/EngineGuideHtml/administration.html#administration-emailnotification). If a mail notification process ends with an End Page process element the content of the End Page will be sent as mail to the users that can work on the task. If the process ends with an End process element no mail will be sent at all. By using an Alternative process element you can therefore decide for each task if a mail should be sent (End Page or not (End).

Regards

Reto Weiss, Axon.ivy Support