Answers to: Custom Mail Notification and TriggerTime for Delayed Tasks

Answer by Andreas

Andreas — Tue, 05 Apr 2016 12:16:00 -0400

Hi Reguel

Thanks for explanaition.

I recognized that sendDailyMailBean is triggered all the time. Unfortunately, there was a Date defined for Delay and Date.getDurationFromNow() was calculated precisely with time.

Changing the field to Date and Time, the user can define Delay with exact Time for himself now, helps.

Answer by Andreas

Andreas — Fri, 18 Mar 2016 18:13:28 -0400

Hi Reguel

Thank you. I did some tests with these classes.

@Override
public void workflowChanged(WorkflowChangeEvent event) {
    IWorkflowEvent createEvent = wfManager.findWorkflowEvent(event.getId());

    if (createEvent.getEventKind() == WorkflowEventKind.EVENT_TASK_DELAY_EXPIRED) {
    }

    ICase newCase = createEvent.getCase();
    Ivy.log().info("new case created: "+newCase);
}

But there is no way to trigger daily for delayed tasks at specific time and send email to responsible.

When exactly are these tasks triggered after restarting ivy?

Thank you in advance.

Cheers Andreas

Answer by Reguel Wermelinger

Reguel Wermelinger — Fri, 18 Mar 2016 11:10:39 -0400

There is no property which supports you in sending TaskMails for yet delayed Tasks.

If you need to send mails for delayed tasks, you can implement it in the project with a workflow history listener, that will send a mail with a mail step if new delayed tasks we're created.

More about workflow history and it's listeners can be found in this post: http://answers.axonivy.com/questions/1193/listen-to-process-case-start-and-task-creation-start