What can I do if a newly downloaded Axon.ivy Designer or Engine/Server does not start at all?

asked 30.12.2015 at 09:36

SupportIvyTeam's gravatar image

SupportIvyTeam ♦♦
1.1k6381103
accept rate: 77%


Try the following steps:

  1. Do NOT use the Programme Files/Programme folder to extract the Axon.ivy zip. Use e.g. C:\axonivy
  2. Stop your Antivirus programm and try again to start (may be it prevents Axon.ivy form starting)
  3. Be sure you have fully read write permissions on the folder and all files where Axon.ivy was extracted into
  4. Look into the logs (under the logs folder), may be there is something in the log that helps you
  5. Use the Command Prompt/Eingabeaufforderung and start the corresponding exe file from there, may be there is an output which helps you
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answered 30.12.2015 at 09:50

Christian%20Strebel's gravatar image

Christian St... ♦
2.8k21231
accept rate: 90%

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Asked: 30.12.2015 at 09:36

Seen: 609 times

Last updated: 30.12.2015 at 09:50